Privacy Policy.

Overview

Alcon's Roofing Inc ("we", "us", or "our") respects your privacy. This Privacy Policy explains what information we collect through our website, phone calls, and text messages, how we use it, and the choices you have.

Information We Collect

When you request a quote or contact us, we may collect:

• Name
• Phone number
• Email address
• Service address / property location
• Details about the roofing service you're requesting
• Any message or description you provide

How We Use Your Information

We use the information you provide to:

• Respond to quote requests and inquiries
• Schedule inspections, estimates, and roofing work
• Send appointment reminders and job updates
• Provide customer service and follow-up communication
• Keep records required for licensed contractor operations

SMS / Text Messaging

If you opt in to SMS communications by checking the consent box on our quote form, we may send you text messages related to your inquiry, including appointment reminders, quote updates, and follow-up questions from our team.

• Message frequency varies based on your project.
• Message and data rates may apply.
• You can reply STOP at any time to opt out of further messages.
• You can reply HELP for assistance.
• Opting out of SMS will not affect our ability to contact you by phone or email about your project.

We do not share your mobile phone number or SMS opt-in information with any third parties or affiliates for their marketing purposes. Mobile information will not be shared with third parties/affiliates for marketing or promotional purposes. This includes text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Third-Party Sharing

We do not sell, rent, or trade your personal information. We only share information with trusted service providers who help us operate our business (for example, our CRM and communication platform) and only to the extent necessary to deliver our services to you. These providers are bound to protect your information and cannot use it for their own marketing.

We may disclose information if required by law, subpoena, or to protect our legal rights.

Data Security

We take reasonable administrative and technical measures to protect the information you share with us. No method of transmission over the internet is 100% secure, but we work to safeguard your data.

Your Choices

• You can request to review, update, or delete the personal information we have on file.
• You can opt out of SMS at any time by replying STOP.
• You can opt out of email communications by replying to any email and asking to be removed.

Children's Privacy

Our services are directed to property owners and are not intended for children under 13. We do not knowingly collect information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "last updated" date.

Contact Us

Questions about this policy or your information? Contact Alcon's Roofing Inc at (559) 903-4336 or alconsroofinginc@gmail.com.

5132 N Palm Ave, #343, Fresno, CA 93704