Straight answers, no runaround.
The questions Central Valley homeowners ask us most. Don't see yours? Call the owner directly.
How quickly can you provide a quote?
We respond to most inquiries the same day and deliver a written quote within 24 hours. Emergency leaks get same-day attention.
Do you offer warranties?
Yes — every job is backed by both the manufacturer warranty on the materials we install and our own workmanship warranty on the labor.
What areas do you serve?
We're based in Fresno and serve the entire Central Valley — including Clovis, Madera, Visalia, Modesto, Stockton, Sacramento, San Jose, Oakland, and as far west as Santa Cruz.
Will I actually talk to the owner?
Yes. Alcon personally oversees every project — from the initial walk-through to the final inspection. No call centers, no middlemen.
Are you licensed and insured?
Absolutely. We're fully licensed by the CSLB, bonded, and carry general liability and workers' comp insurance.
Do you do repairs as well as full roofs?
Roughly half our work is maintenance and repair, and half is full re-roofs. We'll repair when it makes sense — we don't try to sell you a new roof you don't need.
What makes you different from other roofers?
We use higher-quality materials than most competitors offer, we don't upsell, and we stand behind every job. Most of our work comes from referrals — that only happens if you do it right.
Do you handle commercial roofing too?
Yes — about 15% of our work is commercial, including TPO and other single-ply systems for flat and low-slope buildings.
Still have questions?
Call us — Alcon will personally walk you through it.